CALL CENTER |
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A call centre (Commonwealth English) or call center (American English) is a centralized office used for the purpose of receiving and transmitting a large volume of requests by telephone. A call centre is operated by a company to administer incoming product support or information inquiries from consumers. Outgoing calls for telemarketing, clientele, and debt collection are also made. In addition to a call centre, collective handling of letters, faxes, and e-mails at one location is known as a contact centre.
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CONSTRUCTION |
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In project architecture and civil engineering, construction is the building or assembly of any infrastructure. Although this may be thought of as a single activity, in fact construction is a feat of multitasking. Normally the job is managed by the construction manager, supervised by the project manager, design engineer or project architect. While these people work in offices and make the most money, every construction project requires a large number of laborers to complete the physical task of construction.
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EMERGENCY MANAGEMENT |
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Emergency preparedness is a set of doctrines to prepare civil society to cope with - or plan for - natural or man-made disasters. Emergency Operations or Disaster relief are the subset of these doctrines that are concerned with recovery efforts; these comprise the execution or implementation of the Emergency preparedness plans. This is usually a government policy adapted from civil defense to prepare for nonmilitary civil emergencies before they happen. Emergency management involves plans, structures and arrangements established to engage the normal endeavours of government, voluntary and private agencies in a comprehensive and coordinated way to respond to the whole spectrum of emergency needs. This is also known as disaster management
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FLOOR COVERING |
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Flooring is the general term for a permanent covering of a floor. It is usually used to mean parquetry, but it can also refer to carpets, laminate flooring, raised flooring, and linoleum. Most wooden floors are made out of hard woods to prevent denting though most people today have carpets.
Floor covering selection, installation, repair, accident prevention, slip and fall information.
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HVAC - HEAT VENTITATION AIR CONDITIONING |
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HVAC (pronounced either "H-V-A-C" or, occasionally, "H-VAK") is an initialism/acronym that stands for "heating, ventilation and air-conditioning". This is sometimes referred to as climate control.
These three functions are closely interrelated, as they control the temperature and humidity of the air within a building in addition to providing for smoke control, maintaining pressure relationships between spaces, and providing fresh air for occupants. In modern building designs, the design, installation and control systems of these functions are integrated into a single "HVAC" system.
The term air handler can mean a whole unit including the blower, heating and cooling elements, filter racks or chamber and dampers, but not including the ductwork through the building.
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MARKET RESEARCH |
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Market research is the process of systematic gathering, recording and analyzing of data about customers, competitors and the market. Market research can help create a business plan, launch a new product or service, fine tune existing products and services, expand into new markets etc. It can be used to determine which portion of the population will purchase the product/service, based on variables like age, gender, location and income level. It can be found out what market characteristics your target market has. With market research companies can learn more about current and potential customers.
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MENTAL RETARDATION |
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Mental retardation (also called mental handicap and, as defined by the UK Mental Health Act 1983, mental impairment and severe mental impairment) is a term for a pattern of persistently slow learning of basic motor and language skills ("milestones") during childhood, and a significantly below-normal global intellectual capacity as an adult. One common criterion for diagnosis of mental retardation is a tested intelligence quotient (IQ) of 70 or below.
People with mental retardation are people who are usually described as having developmental disabilities.
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NURSING HOMES - GERIATRICS |
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A nursing home or skilled nursing facility (SNF) is a place of residence for people who require constant nursing care and have significant Activity of Daily Living (ADL) deficiencies. Residents include the elderly and younger adults with physical disabilities. Adults 18 or older can stay in a skilled nursing facility to receive physical, occupational, and other rehabilitative therapies following an accident or illness. In the US, nursing homes are required to have a licensed nurse on duty 24 hours a day, and during at least one shift each day, one of those nurses must be a Registered Nurse. In April, 2005 there were a total of 16,094 nursing homes in the United States, down from 16,516 in December, 2002. Some states have nursing homes that are considered NF or nursing facility......these homes do not have beds certified for Medicare patients, but can only treat patients whose payments source is Private Pay or Medicaid.
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PLUMBING |
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Plumbing, from the Latin for lead (plumbum), is the skilled trade of working with pipes and tubing for fluids such as water, sewage, steam and natural gas. Plumbing originated during the ancient civilizations such as Persian, Chinese, Indian and Roman civilizations as they developed public baths and needed to provide fresh water and drainage. The piping used to convey the water and waste was often made of lead. Since lead is highly toxic if consumed and dangerous to the environment, nearly all modern manufactured plumbing products and materials are lead free.
A plumber is someone who installs or repairs piping systems, plumbing fixtures and equipment such as water heaters and boilers.
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PRODUCT SAFETY |
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The Consumer Product Safety Commission (CPSC) is an independent agency of the U.S. federal government created in 1972 through the Consumer Safety Act to protect against unreasonable risks of injuries associated with consumer products. As of 2005 its chairman is Hal Stratton, a Republican. The two other commissioners on the three-member board are (as of February 2006) Thomas Hill Moore (Democrat) and Nancy Nord (Republican).
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