Room Specialist, Expert Witness and Forensic Consultant.
covering all aspects: project identification, concept development, actual development, management, training and education, appraisals, valuation, management contracting, litigation
EXPERT ID: 12775
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Location: EU
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Short Biography:
Born: January 1964 / Vienna - Austria
Resident in Turkey
Married to Turkish citizen
2 Daughters
Education:
Gymnasium in Vienna12 - Rosasgasse, 1120
School for Hotel and Tourism (Fremdenverkehrsschule der Kammer der Gewerblichen Wirtschaft fr Wien - Modul)
Languages: German - mother tongue
English - fluent,
Russian average
Turkish - average
PROFESSIONAL MEMBERSHIPS:
GLOBAL HOTELIERS CLUB
INTERNATIONAL SOCIETY OF HOTEL CONSULTANTS
HOTELS AND CATERING INTERNATIONAL MANAGEMENT ASSOCIATION
PROFESSIONAL BACKGROUND
since September 1997
SERVUS Hotel Development and Management
www.servushotel.com
Istanbul - Turkey
FOUNDER AND CEO
NO OF EMPLOYEES: 8
CORE ACTICITIES:
DEVELOPMENT AND MANAGEMENT ASSISTANCE IN TURKEY, MIDDLE EAST AND THE CAUCASIAN REGION
MANAGEMENT CONSULTING FOR BOUTIQUE HOTELS, RESORT HOTELS, SPA HOTELS, CITY HOTELS,
ASSET MANAGEMENT FOR RESORT AND CITY HOTELS IN TURKEY
HOTEL DEVELOPMENT - HOTEL OPENNINGS
FEASIBILITY AND MARKETSTUDIES FOR HOTEL DEVELOPERS AND FINANCIAL INSTITUTIONS
QUALITY MANAGEMENT COVERING ALL ASPECTS OF THE HOTEL INDUSTRY
SALES AND MARKETING SERVICES
DEVELOPMENT AND INSTALLATION OF MIS SYSTEMS
DEVELOPMENT OF E-BENCHMARKING PLATFORM FOR HOSPITALITY INDUSTRY IN TURKEY IN CO-OPERATION WITH ALL LUXURY HOTELS OF ISTANBUL (RITZ CARLTON, FOUR SEASONS, CONRAD, CIRAGAN KEMPINSKI,..)
EDUCATION AND TRAINING FOR HOTEL DEVELOPERS, EXECUTIVE MANAGEMENT AND FRONT LINE STAFF
ESPECIALLY ON BUDGETING, PLANNING AND REPORTING BASED ON THE UNIFORM SYSTEM OF ACCOUNTS (9TH EDITION)
EXECUTIVE SEARCH SERVICES
REGULAR ARTICLES IN VARIOUS INDUSTRY MAGAZINES
(FOR REFERENCES PLEASE REFER TO www.servushotel.com WEBSITE)
October, 1995 until
August 31, 1997
Marco Polo Hotels & Resorts Metechi Palace Hotel
Tbilisi - Georgien
GENERAL MANAGER.
www.sheraton-metechi.com
5 star City Hotel
343 rooms
4 restaurants
2 bars
280 employees
With the stabilisation of the political and social political situation in Georgia the operational emphasise has been on preparing the hotel for the anticipated upswing in business:
restructure of Food & Beverage Outlets
identification, development and implementation of additional
services in the hotel
Increase of average room rate
Set-up of Airline Catering (British Airways, Turkish Airlines)
Introduction and Set up of Office Wing in the Hotel (Tenants: British Embassy, USAID,..)
ongoing staff training
maintenance of building
May, 1995 until September 1995
Marco Polo Hotels & Resorts Rachat Palace Hotel
Almaty - Kazakhstan
TASK FORCE GENERAL MANAGER
http://almaty.regency.hyatt.com/
5-star City Hotel
282 rooms
3 restaurants
1 bar
540 EMPLOYEES
Opening of the hotel - part of the Task Force - Team
September, 1993 until May 1995
Marco Polo Hotels & Resorts Nevskij Palace Hotel
St. Petersburg - Russia
ROOMS DIVISION MANAGER - DIR. OF SALES & MARKETING
http://www.corinthiahotels.com/hotel.asp?h=25
5-star City Hotel
287 rooms
5 restaurants
1 bar
580 EMPLOYEES
Opening of the hotel
March, 1995 until May 1995
Marco Polo Hotels & Resorts Club Gudauri
Gudauri - Georgia
ACTING GENERAL MANAGER
http://www.gudauri.ge/
4-star Resort Hotel
121 rooms
4 restaurants
2 Tennis Courts, Swimming Pool, Sauna, Whirlpool, Heli-Skiing Operation
180 EMPLOYEES
Interims Manager to audit and to study the feasibility of a prolonged operation by Marco Polo Hotels & Resorts.
December, 1994 until March 1995
Marco Polo Hotels & Resorts Metechi Palace Hotel
Tbilisi - Georgia
ACTING GENERAL MANAGER
5-star City Hotel
343 rooms
4 restaurants
2 bars
280 employees
temporary assignment to await the arrival of a permanent General Manager.
October, 1994 until November 1994
Marco Polo Hotels & Resorts Beresta Palace Hotel
Novgorod - Russia
ACTING GENERAL MANAGER
http://www.novgorod.ru/eng/info/cityguide/hotels_01.htm
4-star City Hotel
226 rooms
3 restaurants
150 employees
assignment to supervise handover of operation to the owner, which also took on the management.
May, 1993 until September 1993
Marco Polo Hotels & Resorts Palace Hotel in Moscow
Moscow - Russia
ROOMS DIVISION MANAGER
http://www.sheratonpalace.ru/
5-star City Hotel
221 rooms
4 restaurants
1 bar
480 employees
Opening of hotel
September, 1992 until May 1993
Marco Polo Hotels & Resorts Presnja Hotel
Moscow - Russia
RESIDENT MANAGER
4-star City Hotel
68 rooms
1 restaurant
160 employees
take over of a party hotels and transformation in to an operation guided by international standards
October, 1990 until August 1992
Marco Polo Hotels & Resorts Metechi Palace Hotel
Tbilisi - Georgia
ROOMS DIVISION MANAGER
4-star City Hotel
343 rooms
4 restaurants
2 bars
320 employees
Opening of hotel
August, 1989 until August 1990
Plaza International
Wellington New Zealand
ROOMS DIVISION MANAGER
5-star City Hotel
192 rooms
3 restaurants
1 bar
210 employees
April, 1989 until August 1989
Plaza International
Wellington - New Zealand
FRONT OFFICE MANAGER
5-star City Hotel
192 rooms
3 restaurants
1 bar
210 employees
November 1988 - March 1989
family business required my presence in Austria
June, 1988 until November 1989
Tourist Hotel Corporation
The Chateau
Mt. Ruhapehu - New Zealand
MAITRE DHOTEL
http://www.chateau.co.nz
5-star Resort Hotel
64 rooms
2 restaurants
1 bar
110 employees
September, 1987 until June 1988
Tourist Hotel Corporation
The Chateau
Mt. Ruhapehu - New Zealand
RESTAURANT MANAGER
http://www.chateau.co.nz
5-star Resort Hotel
64 rooms
2 restaurants
1 bar
110 employees
September, 1985 until August 1987
Tourotel Kufsteiner Hof
Kufstein - Tyrol
HOTEL MANAGER
4-star City Hotel
42 rooms
26 employees
September, 1983 until August 1985
Tourotel Wien
Vienna
NIGHT AUDITOR / RECEPTIONIST / CASHIER
4-star City Hotel
257 rooms
150 employees