Education:
High School: Penncrest High School, Media, PA
College Preparatory, 1959
Undergraduate: The Pennsylvania State University
BA in Labor-Management Relations, 1964
Graduate: Eastern Michigan University, Ypsilanti, MI
MBA in Management, 1975
Employment:
Ford Motor Company 10/12/64 to 10/31/94
Assignments as: Production Foreman
Quality Control Analyst
Warranty Reduction Analyst
Supplier Quality Assurance Engineer
Foreman gage, layout & receiving inspection
Product Design Engineer
Business Planning Associate
Corporate Quality Associate
Assignments at: Ypsilanti Plant,
General Parts Division HQ,
Sheldon Road Plant,
Climate Control Product Engineering Office
Climate Control Division HQ
World Headquarters Manufacturing Staff
Represented Ford as the co-author of QS-9000 Quality System Requirements and Production Part Approval Process (PPAP)
KPMG Quality Registrar 10/30/94 to 6/30/01
Director Automotive Division
Responsible for technical leadership in the automotive sector and for sales and marketing in the Midwest.
Management Resources International, Saline MI. 7/1/01 to 9/1/03 Associate Director Quality System
Responsible for course development and delivery for automotive disciplines and for supporting sales efforts.
BSI Management Systems, Reston, VA 2/1/02 to present
Group Leader Automotive
Support of sales and marketing in the automotive sector.
Productivity/Quality Improvement LLC
Ann Arbor, MI 1/1/02 to present
Principal
Provision of consulting and expert witness services
Publications:
Books:
The QS-9000 Answer Book, Paton Press, Chico, CA (3 editions 1996, 1997, 1998)
The ISO/TS 16949 Answer Book (in preparation)
Articles:
Making the Transition for QS-9000 to ISO/TS 16949, Quality Digest, March, 2002.
A Roadmap to 21st Century Automotive Quality, The Informed Outlook, American Society for Quality, volume 6, number 11, November, 2001.
What Tier Ones Say about Quality, Actionline, Automotive Industry Action Group, September, 2001.
Paving the Way to Automotive Consistency, co-authored with Jesse Jones and Vanessa R. Franco, Quality Digest, August, 2000.
ISO/TS 16949: Successor to QS-9000?, Quality Digest, August, 1999.
Presentations:
Making the Horse Pull the Cart The Real Benefit of ISO/TS 16949, Proceedings - Outlook on Quality Standards Conference, Dearborn, MI, September 30, October 1, 2002.
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