Summary

Thirty years of experience in the telecommunications industry as an executive, manager, systems analyst and software developer. Before founding a professional services firm focused on the communications industry, career experience includes work with AT&T Bell Labs, Bellcore (now Telcordia), Raynet, Ericsson. Throughout his career he has been an architect, designer, developer, systems analyst, strategic planner and marketer for Operational Support Systems (OSS). Consulted independently for Fortune 500 companies.

Experience

Information Systems
President and Founder

Founded a leading provider of professional services, software development and consulting for the communications industry. It provides services domestically and internationally to equipment manufacturers, system integrators, and providers of emerging technologies.

Built a company of talented, experienced engineers with an established track record of success. Led the company to gain worldwide recognition for expertise in the design, development and deployment of management solutions.

Ericsson Fiber Access, Menlo Park, CA 1993-1998
Director OS Product Development

Managed department responsible for systems engineering, software design, development, testing and product support for RIDES, BroadView and craft interface products. RIDES and BroadView are network management systems responsible for narrowband and broadband technologies. This work involved the technical direction of six managers and forty-five people in developing and supporting network managements systems for domestic and international markets. These systems are UNIX based systems with client server architecture developed on a SUN platform using a relational database management system. Also extensive customer interaction in supporting new and existing product deployments.

Bell Communications Research, Piscataway, NJ 1984-1992
Executive Director

Managed departments of approximately 75 people responsible Operations Support System software design, development, testing, systems engineering and deployment. These departments included Planning and Engineering Systems (Plug-in Inventory Control (PICS), Facility & Equipment Planning System (FEPS), Local Switch & Demand Facilities (LSD&F), Job Tracking & Capital Management (JT/CM) and corporate database systems), Network Applications Systems (Circuit Installation Maintenance Assistance Package (CIMAP), Work & Force Administration (WFA), Generic Dispatch System (GDS), Operations Intelligent Network Element (OPS/INE), Network Monitoring & Analysis (NMA), Integrated Test System (ITS), customer controlled configuration system (FLEXCOM), network distribution (TSEND) and Technician Access Network (TAN).

Developed a new revenue stream for Bellcore by developing the Operations System Management Integration of Network Elements (OSMINE) process. This process involves network element vendors paying for software modifications to Bellcore (now Telcordia) Operation Support Systems. The OSMINE process has grown to be a significant revenue generator ($50 million annually) for Telcordia.

Bell Laboratories, Piscataway, NJ 1974-1983
District Manager

Managed the Trunks Integrated Record Keeping System (TIRKS) work program and budget. This was an $80M budget covering 50 projects. Responsibilities included developing work proposals, marketing proposals to clients, cost negotiations, resource and expense allocations, monitoring and tracking expenses, implementing cost containment strategies and forecasting expenses.

Managed customer support operations for TIRKS. This involved providing 24 x 7 customer support to 22 customer sites. This work included daily client interaction, meeting service objectives for timeliness and quality, developing release documentation, release overview client presentations, defining maintenance release, developing installation procedures, product training and installation testing.